SHARP Copier Technician - HOUSTON

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Sharp Copier Technician

Feb. 17, 2014 - Mar. 31, 2014
Location: Houston, TX
Exempt/Non-Exempt: Non-Exempt
Benefits: Medical, dental, vision, 401K, life insurance, and much more
Employment Type: Full Time
Office: Houston - North Office
Description:

 

Dahill is A Xerox  company offering innovative and high performance document imaging technology from two of the world's leading manufacturers-XEROX and SHARP.

We are seeking customer oriented and experienced Field Service Technicians to join our Houston Service Team.

Job Duties include:

• Service office equipment in assigned local territory with minimal supervision in an efficient and timely manner. 

• Identify and resolve technical issues.  Install, replace, and repair copiers, printers, and faxes at customer's location.

• Will be responsible for carrying tools and parts inventory in personal vehicle while maintaining proper inventory levels at all times.

• Provide excellent customer service to Dahill prospects, customers, and/or vendors. 

• This position requires excellent interpersonal skills; due to daily communication required with various departments to include upper management.

• Prioritize and respond to incoming service calls according to severity of issue, product, geography, and/or time of call. 

• Responsible for ensuring service tickets are completed, indicating technical issue repair process. 

• Maintain open communication with customer by communicating estimated problem resolution time.

• Provide customers with details regarding services rendered. Complete service call documents and submit required forms to local branch on a daily basis. 

•·    Participate in ongoing training courses and/or modules.

**Successful completion of online  Xerox and Sharp product line training as well as on the job training  will be required prior to be providing field technical support. 

Qualifications:  

Qualifications:

• HS Diploma/GED

• 2+ yrs experience supporting, installing, and servicing Xerox copier and MFPs. 

• Excellent time management skills
Strong customer service and communication skills
Ability to work with diverse groups and maintain a consitent engergetic production level. 

• Valid drivers license, reliable transportation and proof of Texas Auto insurance with designated liability limits.
Ability to lift, push and pull office equipment up to 50lbs.

 

Preferred:

• Associates Degree in Computer Networking, CIS, Electronics Repair or similar field

• Experienced in networking and/or repairing various copier, printer, and fax product lines.

Prior experience in electronics, wireless, computer and/or software repair.

Dahill offers Competitive Base Pay, a full benefits package within 30 days of employment,  401k Plan, Company Vehicle, Paid Life Insurance & Long Term Disability Insurance

DAHILL IS AN EQUAL OPPORTUNITY EMPLOYER

Apply today

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