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FREQUENTLY ASKED QUESTIONS

Dahill offers online chat, frequently asked questions and phone support to all our customers

Chat, Click, Phone.
Our highly trained specialists are standing by to help you with your questions. Browse our general list of questions below and if you still don't find what you are looking for feel free to give us a call!


Meter reading submission is linked to a customer's equipment identification number or serial number. Dahill offers three easy and secure ways for our customers to submit their meter readings:

  1. Dahill 360 App - Automatic Electronic Meter Submissions for networked devices*
  2. myDahill eInfo Portal - Login, select your device and submit your meter read online
  3. A personalized spreadsheet- download a listing of your equipment, enter meter readings, and upload the file to us

You can request the setup of automatic meters online TODAY! Visit our online request form, complete the required information and a meter specialist will contact you.

Your devices need to be networked in order for the automatic meter reading program to be installed.

You can apply for an online myDahill Portal account and submit your meter readings per device in a secure environment.

Meter reading submission is linked to a customer's equipment identification number or serial number.

Meter reading submission is linked to a customer's equipment identification number or serial number. Dahill offers three easy and secure ways for our customers to submit their meter readings:

  1. Dahill 360 App - Automatic Electronic Meter Submissions for networked devices*
  2. myDahill eInfo Portal - Login, select your device and submit your meter read online
  3. A personalized spreadsheet- download a listing of your equipment, enter meter readings, and upload the file to us

Normal delivery takes 3 - 5 business days.

You can track your delivery using your order number on our UPS tracking service to monitor its arrival.

Please contact our supply team for return instructions and packaging, we can help you place the correct order as well.

Please contact our Supply team with your order number to ensure overnight delivery or pickup. You can reach the team at 210-805-8200

Device service calls are linked to a customer's equipment identification number or serial number. Dahill offers three easy and secure ways for our customers to request service calls:

We have found that in most cases our trained specialists can help you resolve your question or issue online without having to send a service tech, reducing your wait time and getting your machine operational faster.

  1. myDahill eInfo Portal - Login, select your device and request a service call
  2. Online Chat Feature- Our Call Center specialists are working daily to help resolve issues for customers online.
  3. Phone our Call Center- Contact our Call Center and a specialist will assist you to log a service call if needed. 1-800-413-3526

Yes you can. If you have a myDahill online user account you are able to monitor service history on all your devices.

Request your user account for your company portal today.

Please contact our Call Center and they can help you log a call to help you move your device. Call Us: +1 (800) 413-3526

Meter reading submission is linked to a customer's equipment identification number or serial number. Dahill offers three easy and secure ways for our customers to submit their meter readings:

  1. Dahill 360 App - Automatic Electronic Meter Submissions for networked devices*
  2. myDahill eInfo Portal - Login, select your device and submit your meter read online
  3. A personalized spreadsheet- download a listing of your equipment, enter meter readings, and upload the file to us

You can request the setup of automatic meters online TODAY! Visit our online request form, complete the required information and a meter specialist will contact you.

Your devices need to be networked in order for the automatic meter reading program to be installed.

You can apply for an online myDahill Portal account and submit your meter readings per device in a secure environment.

Meter reading submission is linked to a customer's equipment identification number or serial number.

You can apply for an online myDahill Portal account and submit your meter readings per device in a secure environment.

Meter reading submission is linked to a customer's equipment identification number or serial number.

You can apply for an online myDahill Portal account and submit your meter readings per device in a secure environment.

Meter reading submission is linked to a customer's equipment identification number or serial number.

Meter reading submission is linked to a customer's equipment identification number or serial number. Dahill offers three easy and secure ways for our customers to submit their meter readings:

  1. Dahill 360 App - Automatic Electronic Meter Submissions for networked devices*
  2. myDahill eInfo Portal - Login, select your device and submit your meter read online
  3. A personalized spreadsheet- download a listing of your equipment, enter meter readings, and upload the file to us

You can request the setup of automatic meters online TODAY! Visit our online request form, complete the required information and a meter specialist will contact you.

Your devices need to be networked in order for the automatic meter reading program to be installed.

You can apply for an online myDahill Portal account and submit your meter readings per device in a secure environment.

Meter reading submission is linked to a customer's equipment identification number or serial number.

Please use our online contact form, complete the required information and a customer service specialist will contact you.

Please use our online contact form, complete the required information and a customer service specialist will contact you.

Please provide your equipment ID and new address so that we can confirm

Please use our online contact form, complete the required information and a customer service specialist will contact you.

 


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