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SECURE ONLINE AND REMOTE DESKTOP SUPPORT - TeamViewer

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What is TeamViewer?

TeamViewer is the All-In-One Software for Remote Support and Online Meetings. Our Dahill Managed IT teams are using the SAAS platform to offer remote support on any computer or Mac over the Internet.

Encryption

TeamViewer includes encryption based on RSA private-/public key exchange and AES (256 bit) session encryption. This technology is based on the same standards as https/SSL and is considered completely safe by today's standards. The key exchange also guarantees full client-to-client data protection. This means that even our routing servers will not be able to read the data stream.

Access Protection

In addition to the PartnerID, TeamViewer generates a session password that changes with every software start to provide additional security against unauthorized access to a remote system. It provides security relevant functions like additional file transfer abilities and manual confirmation of the remote partner. Also it is not possible to invisibly control a computer. For data protection reasons the person sitting on the remote computer has to be able to detect when someone is accessing the machine.

Code Signature

All program files are secured using VeriSign code signing technology. This allows you to verify the origin of the executables you received.

Two-Factor Authentication

TeamViewer assists companies with their HIPAA and PCI compliance requirements. Two-factor authentication adds an additional security layer to protect TeamViewer accounts from unauthorized access. In combination with access control through white listing TeamViewer allows you to get HIPAA and PCI ready. With two-factor authentication, a code generated on a mobile device is needed to sign in to a TeamViewer account. The code is generated via the time-based one-time password (TOTP) algorithm. The TOTP code is protected by SRP and thus perfectly safe against man in the middle attacks.

 


Product Videos

Join us in the following videos about the Simplework 2015 Seminar of Xerox.

Transforming your business

How to Transform Your Business: Mark C. Thompson

Enterprise Transformation

Xerox Chairman and CEO Ursula Burns welcomes a packed audience at simple@work 2015

Changing your game

How to Change Your Game: Monica Seles